{"id":7969,"date":"2025-07-21T01:46:32","date_gmt":"2025-07-21T00:46:32","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/i-entered-an-incorrect-date-of-birth-what-should-i-do"},"modified":"2025-09-03T15:15:28","modified_gmt":"2025-09-03T14:15:28","slug":"i-entered-an-incorrect-date-of-birth-what-should-i-do","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/i-entered-an-incorrect-date-of-birth-what-should-i-do","title":{"rendered":"I entered an incorrect date of birth, what should I do?"},"content":{"rendered":"<p><span>If the date of birth (or any other information, like your <em>full name)<\/em> that you entered on our page differs from the one seen on the document you have uploaded for identity verification, <strong>you will be sent an email asking you to re-upload your documents.<\/strong> In most cases, you can correct the date of birth or any other needed information by re-uploading your documents.<\/p>\n<p>However, if you can not edit your information and the payment is in the pending status, please contact us directly.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If the date of birth (or any other information, like your full name) that you entered on our page differs from the one seen on the document you have uploaded for identity verification, you will be sent an email asking you to re-upload your documents. In most cases, you can correct the date of birth<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,45],"class_list":["post-7969","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-verification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I entered an incorrect date of birth, what should I do? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/i-entered-an-incorrect-date-of-birth-what-should-i-do\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I entered an incorrect date of birth, what should I do? - Simplex\" \/>\n<meta property=\"og:description\" content=\"If the date of birth (or any other information, like your full name) that you entered on our page differs from the one seen on the document you have uploaded for identity verification, you will be sent an email asking you to re-upload your documents. 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