{"id":7961,"date":"2025-07-21T01:46:24","date_gmt":"2025-07-21T00:46:24","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/how-can-i-call-you-for-support"},"modified":"2025-09-03T15:13:46","modified_gmt":"2025-09-03T14:13:46","slug":"how-can-i-call-you-for-support","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/how-can-i-call-you-for-support","title":{"rendered":"How can I call you for support?"},"content":{"rendered":"<p><span>We do not provide support services by phone. <br \/>However, you can contact our team by submitting a ticket <a href=\"https:\/\/www.simplex.com\/help-center\/new-ticket\" target=\"_self\"><em><strong>here<\/strong> <\/em><\/a>or using our website&#39;s live chat button.<\/p>\n<p>Please also keep in mind that <strong>we will never contact you by phone<\/strong>, so if you receive any calls from individuals impersonating us, please <strong>proceed with extreme caution and let us know<\/strong>.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We do not provide support services by phone. However, you can contact our team by submitting a ticket here or using our website&#39;s live chat button. Please also keep in mind that we will never contact you by phone, so if you receive any calls from individuals impersonating us, please proceed with extreme caution and<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,37],"class_list":["post-7961","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-faq"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I call you for support? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/how-can-i-call-you-for-support\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I call you for support? - Simplex\" \/>\n<meta property=\"og:description\" content=\"We do not provide support services by phone. 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