{"id":7960,"date":"2025-07-21T01:46:23","date_gmt":"2025-07-21T00:46:23","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/what-kind-of-verification-is-needed"},"modified":"2025-09-03T15:13:41","modified_gmt":"2025-09-03T14:13:41","slug":"what-kind-of-verification-is-needed","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/what-kind-of-verification-is-needed","title":{"rendered":"What kind of verification is needed?"},"content":{"rendered":"

You might be asked to verify your identity by uploading an identity document.\u00a0
The identity verification might be carried out live by taking pictures of your document directly during the payment process when your device is connected to a secure service or by uploading them from your device gallery.\u00a0
After uploading pictures of your identity documents and a selfie of your face, you must complete a mandatory questionnaire for your first purchase.
You can find more information about each of the verification processes here:\u00a0<\/p>\n

How can I verify my identity, and what documents are accepted?<\/strong><\/em><\/a>
How can I verify my identity live through Onfido?<\/strong><\/em><\/a>
Submitting the questionnaire\u00a0<\/strong><\/em><\/a>
<\/span><\/p>\n

\u00a0<\/p>\n

Please remember that while we do not ask you to go through verification each time, if required<\/strong>, the payment will only proceed further if the request has been successfully fulfilled.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

You might be asked to verify your identity by uploading an identity document.\u00a0The identity verification might be carried out live by taking pictures of your document directly during the payment process when your device is connected to a secure service or by uploading them from your device gallery.\u00a0After uploading pictures of your identity documents and<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,45],"class_list":["post-7960","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-verification"],"acf":[],"yoast_head":"\nWhat kind of verification is needed? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/what-kind-of-verification-is-needed\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What kind of verification is needed? 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