{"id":7915,"date":"2025-07-21T01:45:38","date_gmt":"2025-07-21T00:45:38","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/my-id-has-expired-and-im-waiting-for-a-new-one-what-can-i-do"},"modified":"2025-09-03T15:13:39","modified_gmt":"2025-09-03T14:13:39","slug":"my-id-has-expired-and-im-waiting-for-a-new-one-what-can-i-do","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/my-id-has-expired-and-im-waiting-for-a-new-one-what-can-i-do","title":{"rendered":"My ID has expired and I&#8217;m waiting for a new one. What can I do?"},"content":{"rendered":"<p><span>Please be informed that<strong> we cannot accept expired or temporary documents<\/strong> for verification. <br \/>If possible, please use a different document for verification.<br \/>In most cases, we can accept international passports, national ID cards and driver&#39;s licences.\u00a0<\/p>\n<p>More information about identity verification can be found <a href=\"https:\/\/www.simplex.com\/kb\/how-can-i-verify-my-identity-and-what-documents-are-accepted\" target=\"_self\"><em><strong>here<\/strong><\/em><\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please be informed that we cannot accept expired or temporary documents for verification. If possible, please use a different document for verification.In most cases, we can accept international passports, national ID cards and driver&#39;s licences.\u00a0 More information about identity verification can be found here.<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,45],"class_list":["post-7915","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-verification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>My ID has expired and I&#039;m waiting for a new one. What can I do? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/my-id-has-expired-and-im-waiting-for-a-new-one-what-can-i-do\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My ID has expired and I&#039;m waiting for a new one. What can I do? - Simplex\" \/>\n<meta property=\"og:description\" content=\"Please be informed that we cannot accept expired or temporary documents for verification. 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