{"id":7900,"date":"2025-07-21T01:45:23","date_gmt":"2025-07-21T00:45:23","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/pending-payments"},"modified":"2025-09-03T15:13:30","modified_gmt":"2025-09-03T14:13:30","slug":"pending-payments","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/pending-payments","title":{"rendered":"Pending payments"},"content":{"rendered":"

Our system automatically informs you about the status of each payment – whether it is awaiting additional action or has already been approved, cancelled, or declined.\u00a0
<\/span>While the transaction is pending, the amount for which the purchase was issued might be <\/span>placed on hold (reserved). <\/strong>Do not be alarmed – it is not a charge yet, just a <\/span>card authorization check. <\/strong>It reserves the amount as the payment is awaiting <\/span>completion<\/strong> or <\/span>cancellation<\/strong>. <\/span><\/p>\n

\u00a0<\/p>\n

If you see your funds on hold but are not sure what the status of your payment is, please feel free to submit a ticket<\/strong><\/em><\/span><\/a> or initiate a live chat,<\/strong> and our team will be more than happy to assist you.\u00a0<\/span><\/p>\n

\u00a0<\/p>\n

More information on <\/span>authorization holds<\/strong> can be found here in this article<\/strong><\/em><\/a>.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Our system automatically informs you about the status of each payment – whether it is awaiting additional action or has already been approved, cancelled, or declined.\u00a0While the transaction is pending, the amount for which the purchase was issued might be placed on hold (reserved). Do not be alarmed – it is not a charge yet,<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,49],"class_list":["post-7900","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-payments"],"acf":[],"yoast_head":"\nPending payments - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/pending-payments\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pending payments - Simplex\" \/>\n<meta property=\"og:description\" content=\"Our system automatically informs you about the status of each payment – whether it is awaiting additional action or has already been approved, cancelled, or declined.\u00a0While the transaction is pending, the amount for which the purchase was issued might be placed on hold (reserved). Do not be alarmed – it is not a charge yet,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.simplex.com\/kb\/pending-payments\" \/>\n<meta property=\"og:site_name\" content=\"Simplex\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-03T14:13:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.simplex.com\/kb\/pending-payments\",\"url\":\"https:\/\/www.simplex.com\/kb\/pending-payments\",\"name\":\"Pending payments - Simplex\",\"isPartOf\":{\"@id\":\"https:\/\/www.simplex.com\/#website\"},\"datePublished\":\"2025-07-21T00:45:23+00:00\",\"dateModified\":\"2025-09-03T14:13:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.simplex.com\/kb\/pending-payments#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.simplex.com\/kb\/pending-payments\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.simplex.com\/kb\/pending-payments#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.simplex.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pending payments\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.simplex.com\/#website\",\"url\":\"https:\/\/www.simplex.com\/\",\"name\":\"Simplex\",\"description\":\"Buy & Sell Crypto Instantly \u2013 Secure, Global Onramp\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.simplex.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pending payments - Simplex","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.simplex.com\/kb\/pending-payments","og_locale":"en_GB","og_type":"article","og_title":"Pending payments - Simplex","og_description":"Our system automatically informs you about the status of each payment – whether it is awaiting additional action or has already been approved, cancelled, or declined.\u00a0While the transaction is pending, the amount for which the purchase was issued might be placed on hold (reserved). 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