{"id":7874,"date":"2025-07-21T01:44:56","date_gmt":"2025-07-21T00:44:56","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported"},"modified":"2025-09-03T15:14:30","modified_gmt":"2025-09-03T14:14:30","slug":"why-is-my-mastercard-not-supported","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported","title":{"rendered":"Why is my MasterCard not supported?"},"content":{"rendered":"<p><strong><span>MasterCard<\/span><\/strong><span> has placed a wide range of compliance requirements for purchasing cryptocurrency on their network. You can learn more about the<\/span><strong><span> MasterCard BRAM<\/span><\/strong><span> in their official communication channels<\/span>.<strong><span><\/p>\n<p><\/span><\/strong><span>Our services comply with the set requirements when possible. However, in some cases, <\/span><strong><span>the transaction can not be completed.<\/p>\n<p><\/span><\/strong><span>In this case, we kindly advise you to issue a new transaction and, <strong>if possible, use a Visa card<\/strong>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MasterCard has placed a wide range of compliance requirements for purchasing cryptocurrency on their network. You can learn more about the MasterCard BRAM in their official communication channels. Our services comply with the set requirements when possible. However, in some cases, the transaction can not be completed. In this case, we kindly advise you to<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,48],"class_list":["post-7874","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-card-processing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is my MasterCard not supported? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my MasterCard not supported? - Simplex\" \/>\n<meta property=\"og:description\" content=\"MasterCard has placed a wide range of compliance requirements for purchasing cryptocurrency on their network. You can learn more about the MasterCard BRAM in their official communication channels. Our services comply with the set requirements when possible. However, in some cases, the transaction can not be completed. In this case, we kindly advise you to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported\" \/>\n<meta property=\"og:site_name\" content=\"Simplex\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-03T14:14:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported\",\"url\":\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported\",\"name\":\"Why is my MasterCard not supported? - Simplex\",\"isPartOf\":{\"@id\":\"https:\/\/www.simplex.com\/#website\"},\"datePublished\":\"2025-07-21T00:44:56+00:00\",\"dateModified\":\"2025-09-03T14:14:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.simplex.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why is my MasterCard not supported?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.simplex.com\/#website\",\"url\":\"https:\/\/www.simplex.com\/\",\"name\":\"Simplex\",\"description\":\"Buy &amp; Sell Crypto Instantly \u2013 Secure, Global Onramp\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.simplex.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why is my MasterCard not supported? - Simplex","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported","og_locale":"en_GB","og_type":"article","og_title":"Why is my MasterCard not supported? - Simplex","og_description":"MasterCard has placed a wide range of compliance requirements for purchasing cryptocurrency on their network. You can learn more about the MasterCard BRAM in their official communication channels. Our services comply with the set requirements when possible. However, in some cases, the transaction can not be completed. In this case, we kindly advise you to","og_url":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported","og_site_name":"Simplex","article_modified_time":"2025-09-03T14:14:30+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported","url":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported","name":"Why is my MasterCard not supported? - Simplex","isPartOf":{"@id":"https:\/\/www.simplex.com\/#website"},"datePublished":"2025-07-21T00:44:56+00:00","dateModified":"2025-09-03T14:14:30+00:00","breadcrumb":{"@id":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.simplex.com\/kb\/why-is-my-mastercard-not-supported#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.simplex.com\/"},{"@type":"ListItem","position":2,"name":"Why is my MasterCard not supported?"}]},{"@type":"WebSite","@id":"https:\/\/www.simplex.com\/#website","url":"https:\/\/www.simplex.com\/","name":"Simplex","description":"Buy &amp; Sell Crypto Instantly \u2013 Secure, Global Onramp","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.simplex.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb\/7874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/types\/kb"}],"wp:attachment":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/media?parent=7874"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb_category?post=7874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}