{"id":7862,"date":"2025-07-21T01:44:44","date_gmt":"2025-07-21T00:44:44","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie"},"modified":"2025-09-03T15:14:20","modified_gmt":"2025-09-03T14:14:20","slug":"how-to-make-a-video-selfie","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie","title":{"rendered":"How to make a video selfie?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In some occassion, in order to ensure the security of the transaction, you may be asked to submit a selfie holding the card which is used in it.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">It can be either <strong><a href=\"https:\/\/support.simplex.com\/hc\/en-gb\/articles\/360017837659-How-do-I-upload-a-selfie-with-physical-card-\" target=\"_self\">a photo<\/a> or a video selfie<\/strong> request. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If you receive a video selfie request, to successfully proceed further, you need to make sure that the video of yourself holding the card meets all of the <strong>requirements<\/strong> listed below:<\/span><\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">The resolution of the video is high enough for the details and your face to be clearly visible<br \/><\/span><\/li>\n<\/ul>\n<ol>\n<li><strong>the first 4 and last 4 digits of the card number<\/strong><\/li>\n<li><strong>the name on the card<\/strong><\/li>\n<li><strong>expiration date<\/strong><\/li>\n<\/ol>\n<ul>\n<li><span style=\"font-weight: 400;\">The format of the video is <strong>3gp, .mov, .mp4, .avi or .webm<\/strong>;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The size of the file is not bigger than <strong>200 MB (megabytes).<\/strong><\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><span style=\"font-weight: 400;\">Also, while filming the video, please <\/span><strong>make sure to read this text<\/strong><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">&quot;Hello, Simplex. In this payment, I am buying<\/span><\/em><strong><em> [please specify the cryptocurrency]<\/em><\/strong><em><span style=\"font-weight: 400;\">. I know that after I complete my payment, it cannot be refunded or reversed. I am aware that scammers sometimes present themselves as large, respectable companies, agencies or service providers, in order to trick victims into sending crypto-currency to them.<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">I understand that if I send cryptocurrency directly to an account I do not control, I will lose the money I paid. My computer is not being remotely controlled and no one is guiding me through this payment.&quot;<\/span><\/em><em><span style=\"font-weight: 400;\"><br \/><\/span><\/em><em><span style=\"font-weight: 400;\"><br \/><\/span><\/em><span style=\"font-weight: 400;\"><br \/>The video needs to be uploaded directly to the system, using the special <strong>link<\/strong> provided in the email with the request. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If you can not see where to upload the video or the link does not open properly, please get in touch with our support team and we will be happy to assist you on this matter.<\/p>\n<p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In some occassion, in order to ensure the security of the transaction, you may be asked to submit a selfie holding the card which is used in it.It can be either a photo or a video selfie request. If you receive a video selfie request, to successfully proceed further, you need to make sure that<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[36,45],"class_list":["post-7862","kb","type-kb","status-publish","hentry","kb_category-buying-with-a-credit-debit-card","kb_category-verification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to make a video selfie? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to make a video selfie? - Simplex\" \/>\n<meta property=\"og:description\" content=\"In some occassion, in order to ensure the security of the transaction, you may be asked to submit a selfie holding the card which is used in it.It can be either a photo or a video selfie request. 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If you receive a video selfie request, to successfully proceed further, you need to make sure that","og_url":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie","og_site_name":"Simplex","article_modified_time":"2025-09-03T14:14:20+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie","url":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie","name":"How to make a video selfie? - Simplex","isPartOf":{"@id":"https:\/\/www.simplex.com\/#website"},"datePublished":"2025-07-21T00:44:44+00:00","dateModified":"2025-09-03T14:14:20+00:00","breadcrumb":{"@id":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.simplex.com\/kb\/how-to-make-a-video-selfie#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.simplex.com\/"},{"@type":"ListItem","position":2,"name":"How to make a video selfie?"}]},{"@type":"WebSite","@id":"https:\/\/www.simplex.com\/#website","url":"https:\/\/www.simplex.com\/","name":"Simplex","description":"Buy &amp; Sell Crypto Instantly \u2013 Secure, Global Onramp","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.simplex.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb\/7862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/types\/kb"}],"wp:attachment":[{"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/media?parent=7862"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/www.simplex.com\/wp-json\/wp\/v2\/kb_category?post=7862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}