{"id":7840,"date":"2025-07-21T01:44:20","date_gmt":"2025-07-21T00:44:20","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password"},"modified":"2025-09-03T15:13:56","modified_gmt":"2025-09-03T14:13:56","slug":"how-can-i-reset-my-account-password","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password","title":{"rendered":"How can I reset my account password?"},"content":{"rendered":"

If you have forgotten the password\u00a0<\/span>for<\/span>\u00a0<\/span>your Nuvei account and would like to reset it, please f<\/span>ollow<\/span>\u00a0the guidelines below:<\/span><\/p>\n

    \n
  1. Go to Nuvei account\u00a0log in page\u00a0<\/a><\/span>and click \u201cForgot password?\u201d.
    \"\"<\/img>\u00a0
    <\/span><\/li>\n
  2. Please<\/span>\u00a0enter the email address of your Nuvei account\u00a0<\/span>and click \u201ccontinue\u201d.
    \"\"<\/img>\u00a0
    <\/span><\/li>\n
  3. You will receive a 6-digit code to the email address. Please enter it into the given field and click \u201cVerify\u201d.
    \"\"<\/img>\u00a0
    <\/span><\/li>\n
  4. As the next step<\/span>,<\/span>\u00a0you will be asked to verify your phone number. Please enter it and press \u201cContinue\u201d.
    \"blobid3.png\"<\/img><\/span><\/li>\n
  5. A\u00a0<\/span>6-digit code will be sent to your phone number, please enter it into the field and press \u201cVerify\u201d.
    \"\"<\/img>\u00a0
    <\/span><\/li>\n
  6. As the final step, you will be asked to verify your identity document. Please enter the ID number and click \u201cVerify\u201d.<\/span>
    \"\"<\/img>\u00a0
    If you haven\u2019t completed the identity verification process yet, this step will be skipped.

    <\/span><\/em><\/li>\n
  7. As a confirmation that\u00a0<\/span>your\u00a0<\/span>password was successfully reset, you will see the following message:<\/span>
    \"\"<\/img>\u00a0
    A new temporary password will be sent to your phone.\u00a0<\/span><\/li>\n<\/ol>\n

    We highly advise logging in to your Nuvei account with the temporary password as soon as possible and updating it.<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    If you have forgotten the password\u00a0for\u00a0your Nuvei account and would like to reset it, please follow\u00a0the guidelines below: Go to Nuvei account\u00a0log in page\u00a0and click \u201cForgot password?\u201d.\u00a0 Please\u00a0enter the email address of your Nuvei account\u00a0and click \u201ccontinue\u201d.\u00a0 You will receive a 6-digit code to the email address. Please enter it into the given field and<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[43,38],"class_list":["post-7840","kb","type-kb","status-publish","hentry","kb_category-account-management","kb_category-nuvei-accounts"],"acf":[],"yoast_head":"\nHow can I reset my account password? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I reset my account password? - Simplex\" \/>\n<meta property=\"og:description\" content=\"If you have forgotten the password\u00a0for\u00a0your Nuvei account and would like to reset it, please follow\u00a0the guidelines below: Go to Nuvei account\u00a0log in page\u00a0and click \u201cForgot password?\u201d.\u00a0 Please\u00a0enter the email address of your Nuvei account\u00a0and click \u201ccontinue\u201d.\u00a0 You will receive a 6-digit code to the email address. Please enter it into the given field and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password\" \/>\n<meta property=\"og:site_name\" content=\"Simplex\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-03T14:13:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password\",\"url\":\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password\",\"name\":\"How can I reset my account password? - Simplex\",\"isPartOf\":{\"@id\":\"https:\/\/www.simplex.com\/#website\"},\"datePublished\":\"2025-07-21T00:44:20+00:00\",\"dateModified\":\"2025-09-03T14:13:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.simplex.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How can I reset my account password?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.simplex.com\/#website\",\"url\":\"https:\/\/www.simplex.com\/\",\"name\":\"Simplex\",\"description\":\"Buy & Sell Crypto Instantly \u2013 Secure, Global Onramp\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.simplex.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How can I reset my account password? - Simplex","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.simplex.com\/kb\/how-can-i-reset-my-account-password","og_locale":"en_GB","og_type":"article","og_title":"How can I reset my account password? - Simplex","og_description":"If you have forgotten the password\u00a0for\u00a0your Nuvei account and would like to reset it, please follow\u00a0the guidelines below: Go to Nuvei account\u00a0log in page\u00a0and click \u201cForgot password?\u201d.\u00a0 Please\u00a0enter the email address of your Nuvei account\u00a0and click \u201ccontinue\u201d.\u00a0 You will receive a 6-digit code to the email address. 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