{"id":7836,"date":"2025-07-21T01:43:41","date_gmt":"2025-07-21T00:43:41","guid":{"rendered":"https:\/\/www.simplex.com\/kb\/pay-with-crypto-how-can-i-receive-a-cryptocurrency-payout"},"modified":"2025-09-03T15:14:17","modified_gmt":"2025-09-03T14:14:17","slug":"pay-with-crypto-how-can-i-receive-a-cryptocurrency-payout","status":"publish","type":"kb","link":"https:\/\/www.simplex.com\/kb\/pay-with-crypto-how-can-i-receive-a-cryptocurrency-payout","title":{"rendered":"Pay with Crypto: How can I receive a cryptocurrency payout?"},"content":{"rendered":"<p>We offer our merchants the ability to accept cryptocurrency payments for goods and services and enable <strong>cryptocurrency payouts<\/strong> to their users.\u00a0<\/p>\n<p>A payout is a <strong>withdrawal of funds stored in your account<\/strong>. This option allows you to use an <strong>alternative to fiat currency when withdrawing funds<\/strong>. These funds can be <strong>winnings<\/strong> in a gambling account, the <strong>balance<\/strong> in an investment or trading account, <strong>earnings<\/strong> in a specific platform, and more.\u00a0<br \/>It is important to note that <strong>not all platforms in partnership with Nuvei offer this type of payout<\/strong>.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>On the merchant&#39;s page, you can choose a cryptocurrency <strong>withdrawal method<\/strong>. Once you do that, you will be transferred to our <strong>checkout<\/strong> to complete the process.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>1. The first page in our checkout will be the page to <strong>select the cryptocurrency type<\/strong> in which you wish to receive the payout.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"389\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAaSIAV&amp;operationContext=DELIVERY&amp;contentId=05DPj00000BocwvMAB&amp;page=0&amp;d=\/a\/Pj00000Bocwv\/EFVMJhdSHWbIpfpGUwezKg5zZHXnFa40UcvzxAxDD00&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= \" width=\"278\"><\/img><\/p>\n<p>\u00a0<\/p>\n<p>2. Once you select which coin you wish to be paid and advance further, you must<strong> enter the wallet address to which the coins should be transferred<\/strong>. It is up to you to <strong>ensure<\/strong> that you have<strong> complete control over the wallet address<\/strong>, that it is <strong>correct<\/strong>, and that it<strong> can accept a coin of this exact type<\/strong>. Once the cryptocurrency is successfully delivered to the wallet address, we will no longer control it. Just so you know, we won&#39;t be able to help you access\/use it.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"388\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAarIAF&amp;operationContext=DELIVERY&amp;contentId=05DPj00000BocxKMAR&amp;page=0&amp;d=\/a\/Pj00000BocxK\/22GHY5yksKFOl0F7Riy65qTfNAulaLhhle8DDNY9Vt0&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= F\" width=\"269\"><\/img><\/p>\n<p>\u00a0<\/p>\n<p>3. After selecting the coin you wish to be paid and entering the wallet address, you must<strong> confirm the withdrawal and the wallet address by entering a 4-digit code<\/strong>, which will be sent to the email address associated with the account you are withdrawing from.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"406\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAaLIAV&amp;operationContext=DELIVERY&amp;contentId=05DPj00000BocwoMAB&amp;page=0&amp;d=\/a\/Pj00000Bocwo\/XaJbdORce1ldZrdtdauidJ66HIENlLG4l1F3obqnsns&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= \" width=\"282\"><\/img><\/p>\n<p>\u00a0<\/p>\n<p>4. After entering the confirmation code, you will see a message informing you that the <strong>payout is being processed<\/strong>.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"424\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAadIAF&amp;operationContext=DELIVERY&amp;contentId=05DPj00000Bocx6MAB&amp;page=0&amp;d=\/a\/Pj00000Bocx6\/wYRspVTkyy4K7FbzfpNkmwyBtGbepbke1bgInYNKrfw&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= F\" width=\"294\"><\/img><\/p>\n<p>\u00a0<\/p>\n<p>5. There can be <strong>2 outcomes<\/strong> for a payout:<\/p>\n<p>1) The payout will be <strong>successful<\/strong>, and you will receive the cryptocurrency at the wallet address provided (an example of the message you will see is below).\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"488\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAaYIAV&amp;operationContext=DELIVERY&amp;contentId=05DPj00000Bocx1MAB&amp;page=0&amp;d=\/a\/Pj00000Bocx1\/fWIw8HKxQsamMTvwN5W2iFhbjBLe9A1OY6i2IrdALVA&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= \" width=\"339\"><\/img><\/p>\n<p>\u00a0<\/p>\n<p>2) The payout will <strong>not be successful<\/strong>, and you will be asked to <strong>enter a new wallet and retry<\/strong> or <strong>contact support<\/strong>.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"421\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAahIAF&amp;operationContext=DELIVERY&amp;contentId=05DPj00000BocxAMAR&amp;page=0&amp;d=\/a\/Pj00000BocxA\/SqOad0meXsiwhNjFt5UtYVZwRwd1c6pqKbCqzChXIbY&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= \" width=\"286\"><\/img><img loading=\"lazy\" decoding=\"async\" alt=\"\" height=\"422\" src=\"https:\/\/safecharge.my.salesforce.com\/sfc\/dist\/version\/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=068Pj00000YvAaDIAV&amp;operationContext=DELIVERY&amp;contentId=05DPj00000BocwgMAB&amp;page=0&amp;d=\/a\/Pj00000Bocwg\/ZBjHMmyCY9wdXPS4eQkHPcYa68j14da85ZoCBuVxL1Y&amp;oid=00D30000000pE7X&amp;dpt=null&amp;viewId= \" width=\"292\"><\/img><\/p>\n<p>Please contact us with any questions regarding your cryptocurrency payout. You can contact us directly by submitting a ticket here: <a href=\"https:\/\/support.simplex.com\/hc\/en-gb\/requests\/new\" target=\"_blank\"><em><strong>Submit a ticket<\/strong><\/em><\/a> (select &quot;<em><strong>Submit a request related to my payment with cryptocurrency<\/strong><\/em>&quot;) or <strong>email us<\/strong> at <em><strong><a href=\"mailto:paywithcryptosupport@nuvei.com\" target=\"_blank\">paywithcryptosupport@nuvei.com<\/a><\/strong><\/em><em><strong>\u00a0<\/strong><\/em>with the subject line &quot;<em><strong>Cryptocurrency payout<\/strong><\/em>&quot;.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Important note<\/strong>: <strong>network fees<\/strong> will be applied to payouts, meaning that if you withdraw fiat currency equal to <strong>50 USDT<\/strong>, you will receive slightly less due to this (for example, <strong>49 USDT or similar<\/strong>). Please be informed that the network fees <strong>depend on the blockchain<\/strong>, and we have no control over them.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We offer our merchants the ability to accept cryptocurrency payments for goods and services and enable cryptocurrency payouts to their users.\u00a0 A payout is a withdrawal of funds stored in your account. This option allows you to use an alternative to fiat currency when withdrawing funds. These funds can be winnings in a gambling account,<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kb_category":[41,40],"class_list":["post-7836","kb","type-kb","status-publish","hentry","kb_category-faq-paying-with-crypto","kb_category-paying-with-crypto"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pay with Crypto: How can I receive a cryptocurrency payout? - Simplex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplex.com\/kb\/pay-with-crypto-how-can-i-receive-a-cryptocurrency-payout\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pay with Crypto: How can I receive a cryptocurrency payout? - Simplex\" \/>\n<meta property=\"og:description\" content=\"We offer our merchants the ability to accept cryptocurrency payments for goods and services and enable cryptocurrency payouts to their users.\u00a0 A payout is a withdrawal of funds stored in your account. 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